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SHIPPING POLICY

Shipping Policy for Fills Off LLC

Effective Date: 9/16/2025

 

Thank you for shopping with Fills Off LLC (“we,” “our,” or “us”). This Shipping Policy outlines our shipping practices and procedures for orders placed through our website www.fillsoffllc.com.

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1. Processing Time

 

 

  • Orders are processed within 5-7 business days after payment is received.

  • Orders are not processed, shipped, or delivered on weekends or holidays.

  • If we experience a high volume of orders, processing times may be delayed. We will notify you of significant delays via email.

 

 

 

 

 

2. Shipping Rates & Delivery Estimates

 

 

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery times vary depending on your location and selected shipping method:

     

    • Standard Shipping: [7-14 business days]

    • Expedited Shipping: [3-5 business days]

    • Overnight Shipping: [1–2 business days]

     

 

 

Please note: Delivery times are estimates and may be affected by carrier delays, weather conditions, or other factors outside our control.

 

 

 

 

3. Shipping Locations

 

 

  • We currently ship to addresses within [United States / specify regions].

  • International shipping is [available]. If available, customs fees, duties, or taxes are the responsibility of the customer.

 

 

 

 

4. Order Tracking

 

 

  • Once your order has shipped, you will receive a confirmation email with tracking information.

  • Tracking updates may take up to 24–48 hours to appear.

 

 

 

 

5. Shipment Confirmation & Delivery Issues

 

 

  • If your order is marked “delivered” by the carrier but you did not receive it, please contact the carrier directly.

  • We are not responsible for lost, stolen, or misdelivered packages once the carrier confirms delivery.

 

 

 

 

6. Damaged or Missing Items

 

 

  • If your order arrives damaged, please contact us within [10 days] of delivery at [fillsoffllc@gmail.com]. Include photos of the damaged items and packaging.

  • Missing or incorrect items must also be reported within [10 days].

 

 

 

 

7. Shipping Restrictions

 

 

  • We do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted locations.

  • Hazardous or restricted items may not be eligible for shipment depending on regulations.

 

 

 

 

8. Contact Us

 

 

For questions about your order or shipping, please contact us at:

 

Fills Off LLC

Email: fillsoffllc@gmail.com

Phone: 614-706-3019

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