SHIPPING POLICY
Shipping Policy for Fills Off LLC
Effective Date: 9/16/2025
Thank you for shopping with Fills Off LLC (“we,” “our,” or “us”). This Shipping Policy outlines our shipping practices and procedures for orders placed through our website www.fillsoffllc.com.
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1. Processing Time
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Orders are processed within 5-7 business days after payment is received.
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Orders are not processed, shipped, or delivered on weekends or holidays.
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If we experience a high volume of orders, processing times may be delayed. We will notify you of significant delays via email.
2. Shipping Rates & Delivery Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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Estimated delivery times vary depending on your location and selected shipping method:
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Standard Shipping: [7-14 business days]
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Expedited Shipping: [3-5 business days]
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Overnight Shipping: [1–2 business days]
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Please note: Delivery times are estimates and may be affected by carrier delays, weather conditions, or other factors outside our control.
3. Shipping Locations
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We currently ship to addresses within [United States / specify regions].
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International shipping is [available]. If available, customs fees, duties, or taxes are the responsibility of the customer.
4. Order Tracking
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Once your order has shipped, you will receive a confirmation email with tracking information.
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Tracking updates may take up to 24–48 hours to appear.
5. Shipment Confirmation & Delivery Issues
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If your order is marked “delivered” by the carrier but you did not receive it, please contact the carrier directly.
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We are not responsible for lost, stolen, or misdelivered packages once the carrier confirms delivery.
6. Damaged or Missing Items
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If your order arrives damaged, please contact us within [10 days] of delivery at [fillsoffllc@gmail.com]. Include photos of the damaged items and packaging.
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Missing or incorrect items must also be reported within [10 days].
7. Shipping Restrictions
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We do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted locations.
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Hazardous or restricted items may not be eligible for shipment depending on regulations.
8. Contact Us
For questions about your order or shipping, please contact us at:
Fills Off LLC
Email: fillsoffllc@gmail.com
Phone: 614-706-3019
