REFUND POLICY

Refund & Returns Policy for Fills Off LLC

Effective Date: 9/16/2025

Thank you for shopping with Fills Off LLC (“we,” “our,” or “us”). We want you to be satisfied with your purchase. This Refund & Returns Policy explains how returns, exchanges, and refunds are handled for orders placed through our website www.fillsoffllc.com.

1. Returns

You may request a return within [15 days] of receiving your order.
To be eligible for a return:
- Items must be unused, in original packaging, and in the same condition you received them.
- Proof of purchase (receipt or order number) is required.
Certain items are non-returnable, including:
- Gift cards
- Downloadable digital products
- Perishable goods (if applicable)
- Final sale or clearance items

2. Refunds

Once your return is received and inspected, we will notify you of approval or rejection.
Approved refunds will be processed back to your original payment method within [7-14 business days].
Shipping fees are non-refundable, unless the return is due to our error (e.g., defective or incorrect item).

3. Exchanges

We replace items only if they are defective or damaged.
If you need to exchange an item for the same product, contact us at fillsoffllc@gmail.com.

4. Return Shipping

Customers are responsible for return shipping costs, unless the return is due to our error.
We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.

5. Late or Missing Refunds

If you haven’t received your refund:

Check your bank account again.
Contact your credit card company or bank (it may take time before your refund is officially posted).
If you still have not received your refund, please contact us at fillsoffllc@gmail.com.

6. Contact Us

If you have questions about this Refund & Returns Policy, please contact us at:

Fills Off LLC

Email: fillsoffllc@gmail.com

Phone: 614-706-3019